Privacy policy of the site

Clause 1 : Foreword

This privacy policy applies to the site: Les visites d’Isabelle.
The purpose of this privacy policy is to explain to the users of the site:

  • The way in which their personal data is collected and processed. Personal data are all data that can identify a user. This includes the first and last name, age, postal address, e-mail address, location of the user or his IP address;
  • What are the rights of the users concerning these data
  • Who is responsible for the processing of the personal data collected and processed
  • To whom this data is transmitted;
  • Possibly, the policy of the site regarding “cookies” files.

This privacy policy completes the legal notice.

Clause 2: General principles of data collection and processing

In accordance with the provisions of Clause 5 of the European Regulation 2016/679, the collection and processing of data of the users of the site respect the following principles:

  • Lawfulness, fairness and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his/her data is being collected and for what purpose it is being collected;
  • Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these terms and conditions of use;
  • Minimization of data collection and processing: only the data necessary for the proper execution of the purposes pursued by the site are collected;
  • Conservation of data reduced in time: the data are kept for a limited period of time, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the duration of conservation;
  • Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

  • The user has expressly consented to the processing;
  • The processing is necessary for the proper performance of a contract;
  • The processing is required by law;
  • The processing is necessary to protect the vital interests of the data subject or another natural person;
  • Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
  • The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

Clause 3: Personal data collected and processed in the contex of navigation on the site

A. Data collected and processed and method of collection

The personal data collected on the site Les visites d’Isabelle are the following:

  • First name, last name
  • E-mail

This data is collected when the user performs one of the following operations on the site:

  • Contact request
  • Booking a visit
  • Testimonials

The person in charge of the treatment will preserve in its data-processing systems of the site and under reasonable conditions of safety the whole of the collected data for a duration of: Two years.
The collection and processing of data is for the following purposes:

  • Making contact
  • Reservation of visits

The data processing is based on the following legal bases:

  • Consent of the user
  • Execution of visit reservations

B. Transmission of data to third parties

The personal data collected by the site are not transmitted to any third party, and are processed only by the site editor.

C. Data Hosting 

The site Les visites d’Isabelle is hosted by: O2Switch, whose headquarters are located at the following address: 222 Boulevard Gustave Flaubert,
63000 Clermont-Ferrand

The host can be contacted at the following telephone number: 04 44 44 60 40.

The data collected and processed by the site are exclusively hosted and processed in France.

Clause 4: Data controller

A. The data controller

The person responsible for processing personal data is: Isabelle Massé. She can be contacted by telephone at +33

The data controller is responsible for determining the purposes and means of processing personal data.

B. Obligations of the data controller

The data controller undertakes to protect the personal data collected, not to pass them on to third parties without the user’s knowledge and to respect the purposes for which the data was collected.

The site has an SSL certificate to ensure that the information and data transfer through the site is secure. An SSL certificate (“Secure Socket Layer” Certificate) is intended to secure the data exchanged between the user and the site.
In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the user.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means.

Clause 5: user’s rights

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below:
In order for the data controller to comply with the user’s request, the user is obliged to provide the data controller with his/her name, surname and e-mail address.
The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

A. Presentation of the user’s rights regarding data collection and processing

a. Right of access, rectification and deletion

The user may access, update, modify or request the deletion of data concerning him/her, by following the procedure set out below:
The user should contact the data controller by e-mail via the contact form or by telephone.

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, complying with the procedure below: procedure not available.

c. Right to limit and oppose the processing of data

The user has the right to request the limitation or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can be shown that there are legitimate and compelling reasons, which can prevail over the interests and rights and freedoms of the user.
In order to request the limitation of the processing of his/her data or to formulate an opposition to the processing of his/her data, the user must follow the following procedure:
The user must express to the data controller by e-mail or telephone his/her wish to limit the use of his/her data.

d. Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

e. Right to determine what happens to the data after death

The user is reminded that she can organize what should happen to her collected and processed data if she dies, in accordance with Law no. 2016-1321 of 7 October 2016.

f. Right to refer to the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or, if she believes that one of the rights listed above is infringed, she is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, or any competent judge.

B. Personal data of minors

In accordance with the provisions of Clause 8 of the European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 years or older may consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.
The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he or she has obtained the consent of a legal representative before browsing the site.

Clause 6: amending the privacy policy : conditions

This Privacy Policy can be consulted at any time at the following address

The site editor reserves the right to modify it in order to guarantee its conformity with the law in force.
Therefore, the user is invited to consult this privacy policy regularly in order to be informed of the latest changes.

The user is informed that this privacy policy was last updated on: 26/06/2021.